7.10 Deactivating Students
Updated 6 days ago
Deactivate a student to remove their access to the academy from the People tab. Deactivation uses the same three-dot menu process as admins, described in 10.3 Managing Admins.
Deactivate a Student
Go to People → Students.
Find the student's row.
Click the three-dot menu (⋯).
Select Deactivate Student, then confirm with Deactivate to remove them from the academy.
Deactivating a student removes their access to the platform but their historical report data is retained. You can still view past test and problem set reports for deactivated students as the records do not disappear.
Re-enrolling a Deactivated Student
Re-enrolling a deactivated student reuses their existing student membership and preserves report linkage, so historical reports stay connected to their profile. Their previous program access may need to be assigned again after re-enrollment.
To expand an active student's access to an additional program, use Add Program instead of deactivating and re-enrolling them. See 7.1 Enrolling Students.