15.8 Assigned student license shows limited Credits
Updated today
Understanding Assigned Student Licenses vs Test Credits
Overview
When you assign student licenses in a program, students with a license can take tests without consuming test credits. The platform may still display a credit balance in student accounts, but assigned licenses prevent credits from being deducted when licensed students take tests.
Key points
Students with an active license can take eligible tests without consuming credits, subject to any assessment attempt limits.
Students without a license will use the available Credits when they take tests.
The student account UI may still show a credit balance even for licensed students; this is a display detail and does not indicate credits will be consumed.
Where it appears in a program
For each student, check the License details, License status, and Test credits columns. Test credits are paused while an active license is used.Program > Students
Troubleshooting
If credits appear to be deducted for a licensed student, double-check that the student was correctly assigned the license in the program roster.