15.12 Why can't tutors or admins take a test? (Use Preview instead)
Updated today
If a tutor or admin tries to take a test as a student, they see a message that their email is blocked from taking the test. This is because EdisonOS keeps tutor/admin accounts and student accounts separate: an email registered as a tutor or admin can't be used to take a test as a student. Your tutors and admins can still see their assigned students' profiles and results as usual.
This is expected behaviour, not an error. Nothing is wrong with the account or the test. To experience a test themselves, tutors and admins should use Preview.
Experience a test as a tutor or admin: use Preview
Preview is available on every Practice Test and Problem Set. It shows the full student experience: the system and network check, the timed test interface, module breaks, and a sample performance report at the end. Preview doesn't create an attempt record and doesn't use any credits. The preview report is marked "Preview (Sample)" and isn't saved as a student result.
The quick path:
Open your Program and go to Practice Tests or Problem Sets.
Click Preview next to the test or set.
Click Start Student Preview, then Start Preview after the system and network check.
Take the test, then click End Test and Exit Assessment.
Review the sample report.
For the full step-by-step walkthroughs, see Preview a Practice Test and Preview a Problem Set.
Need a saved result? Use a separate student account
If someone needs a real, saved score report, for example when training new tutors, the admin can add them as a student using a different email address and assign the test the usual way. This counts as a normal student attempt. For how assigning works, see Assign a test.
Preview vs. a separate student account
Preview | Separate student account | |
|---|---|---|
Full test experience (system check, timed interface, module breaks) | Yes | Yes |
Report type | Sample report marked "Preview (Sample)" | Real score report |
Saved to a profile | No | Yes |
Uses credits | No | Yes, it counts as a normal student attempt |
Training new tutors? Preview is usually enough for them to learn the test interface and how to read a score report.