How to Export Student Assessment Data?
Assessment data helps investigate issues that happen during a test. for example, when a session can't continue, fails midway, won't resume, doesn't end properly, or gets interrupted. Exporting this data lets our support team look into what happened and determine whether the test progress can be recovered or the issue fixed.
Note: Assessment data must be exported from the same device and browser the student used to take the assessment. It can only be downloaded from the student's dashboard.
Step to download assessment data:
1. Open the profile menu
From the student dashboard, click the profile icon in the top-right corner.
2. Click "My profile"
In the dropdown that appears, select My profile.
3. Download the assessment data
On the My Profile page, scroll down to the Assessment data section and click Download assessment data. The file will download to your device.
And you can share the file with help@edisonos.com so our technical team can investigate and provide a solution.